Crandall Public Library’s expansion project will offer patrons more than additional space. The expanded library will also include a radio frequency identification (RFID) technology designed to improve customer service for patrons and increase the amount of time staff members spend assisting patrons.
A product of Polaris and Integrated Technology Group (ITG), the new RFID system, which is Apex XpressCheck™ patron self-service kiosks, includes:
- Apex RFID™ security pedestals
- Apex PowerReader™ wand for inventory purposes
- Apex RFID DirectReader™ software component
- Apex AV Xpress™ security case unlocking system
- Vista™ Sorting automated materials handling system
“The planning process for expanding our space prompted us to want to do business in a new way,” says Christine McDonald, Director of the Crandall Public Library. “I have been looking at RFID for the past 15 years, and it seems at this point that the technology has come a long way, making it more feasible to implement without being a ‘test’ library.”
Crandall Public Library is the central reference library of the Southern Adirondack Library System, which serves Warren, Washington, Saratoga and Hamilton Counties. The library is in the process of renovating a historic 1930s Beaux Arts building and creating additional space for a total of 52,000 square feet. Currently operating in a temporary space in a YMCA building, the library plans to reopen in the renovated building in late November 2008. Since the library’s last expansion in 1969, the population of the service area has increased by 30 percent and library services have grown by 45 percent.
For more information about the RFID system, visit www.integratedtek.com or www.polarislibrary.com.
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